I need income support

Sure, they say

And I wait and I wait and

Oh, haven’t we done that?

We’ll get right on it

And I wait and I wait and

Oh, it got stuck in the computer

All sorted now

And I wait and I wait and

Haven’t we done that yet?

It’ll be escalated immediately

And I wait and

Fill out this form about your Trust

(I don’t have a trust)

Oh, our mistake, we’ll fix it

And I wait and I wait and

Fill out this form about your trust

(I said, I don’t have a trust)

Silly us, we’ll fix it

And I wait and I wait and

Fill out this form about your trust

(I DON’T HAVE A TRUST)

Oh, okay, you can have some money

 

Oops, sent it to the wrong account

We’ll get right on it

And I wait and I wait and

 

 

(NB title is a quote from “Little Dorritt” by Charles Dickens. A government department dedicated to the principles of ‘How not to do it’.)